Assistance is just a phone call away with Elder Helpline. This Elder Options program gives seniors and their caretakers the opportunity to gather information about various topics in one place.
“It’s a starting point for information about resources available to seniors, their caregivers or anyone really,” Vidya Hogan, Elder Options Director of Consumer Services, said. “There is no age restriction for the Elder Helpline.”
Specially trained and certified professionals operate the Elder Helpline. They provide callers with information about referrals and services available to seniors, persons with disabilities and their caretakers.
Examples of some specific things callers can get help with are transportation, recreation, Meals on Wheels, job placement and testing, legal assistance, emergency alert systems, disaster resources, prescription drug assistance and more.
The program also helps callers with applying for other programs such as Medicare Savings Program, state and federally funded in-home services and others.
Assistance with Medicare and in-home care services are the primary reasons people call the helpline, according to Hogan.
“Seniors want to remain in their homes, but they are unable to do their everyday tasks, so they call the Elder Helpline,” she said.
The Elder Helpline is a division of Florida’s Aging and Disability Resource Center. It is available Monday through Friday from 8 a.m. to 5 p.m. by calling 800-963-5337. Voicemail is available for after hour calls, and those messages will be responded to the next business day.
More information on this can be found by calling the Elder Helpline at 1-800-963-5337.
By Damaris Lopez